Published on: Sunday, February 03, 2013
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Kota Kinabalu: Sabah Electricity Sdn Bhd (SESB) clarified that the electricity security deposit is calculated based on clients' current usage over the last six months.
According to SESB's Senior General Manager (Asset Management), Ir Ahmad Fuad Md Kassim, the deposit is needed just in case any SESB property is found damaged. "It is also held to be on the safe side just in case clients are in debt when they end their contract.
This is also in line with their rules and guidelines (clause 5), Electrical Supply 1990 Act."
The rules state that clients must deposit an amount of money to cover a period of two months within seven working days from the claim.
Apart from that, Ahmad also pointed out that the calculation of the security deposit is made automatically through SESB's electronic billing system.
"If the average electricity usage is more than the deposit, clients must add the amount of their deposit."
He explained that SESB will return deposits or any balance from their deposits upon request if clients' average two months bill are found less than their initial deposit.
"A 2.5 per cent rebate from the deposit will be credited into the client's bill in January on an annual basis."
This involves security deposits only and not advance payments.
The monthly bill must be paid within 30 days from the date the bill was issued or before the payment deadline as stated on the bill.
For further information, please log on to: http://www.sesb.com.my or call 1-800-88-1135 SESB or come to the nearest SESB branch.
